You benefitted temporarily. Those offering the service are often worse off. Various regulatory bodies had to beat these companies into submission, that no, you cannot hire all your employees as contract workers and deprive them of their benefits. After the competition is murdered, they will raise their prices over and over again.
All these companies thrive on the externalization of costs and killing an economy to then use their monopoly position to maximize money extraction.
All these companies thrive on the externalization of costs and killing an economy to then use their monopoly position to maximize money extraction.