I'm one of those people who enjoyed reading the long emails. It's easy to believe HE wrote them, and there's an appeal to that.
But I find it hilarious that, after that long email, he mentions they'll be sending a TL;DR version later. I have to wonder if that was humor, or just a legitimate "ah well" moment. I can't tell, and that makes it better.
One recorded incident had Spooner write a note asking for a fellow lecturer at New College to see him immediately about a matter. The note had a postscript informing the lecturer that the matter had been resolved and he no longer needed to see him.
I wrote a long email to everyone on our launch list this week. I was scared to do it beforehand, but long emails are actually OK. Well, they're better than ok. I got a phenomenal response.
The trick with long emails is, you have to say something interesting, write in an honest and open way, and people have to care about your subject matter.
With Louis C.K., I don't just like his comedy, I want him to succeed. And when I pay him for his video specials, or buy tickets for his live show, I feel like I'm helping him win, and helping us all win. If you can send an email to make your customers feel like he does me, you'll do very well for yourself.
But I find it hilarious that, after that long email, he mentions they'll be sending a TL;DR version later. I have to wonder if that was humor, or just a legitimate "ah well" moment. I can't tell, and that makes it better.