Its a interesting issue, its kinda of like software piracy, so what if someone steals the product, we will still make money on the product with the normal sale of the data in the first place. Its just making the news because it was a breach. It's not counted as a breach if the exact same party was to buy the data outright from ATT in the first place.
I don't see a reason as to recording who contacted who. If it's for billing, just record duration, if they're not an 'unlimited' customer and flags on whether it'd incur extra charges (i.e roaming, international call)
